We teach you how to write correspondence to make a formal complaint in any possible scenario.
How to Write a Formal Complaint
Shouting in the shower, complain to colleagues and grumble to ourselves not help you at absolutely nothing; to change the things that affect you must make a formal complaint to the person or institution that deserves to put your two cents in changing unjust or wrong situations.
Foundations of a well-written grievance
Start by placing the date, pointing to the right of the page, indicating day, month, year, and city from which emit the letter. Frees two to three rows and, to the left of the page and in bold (bold, bold), detailing the recipient of the correspondence. Remember the format:
– In the first line sets the name (“Mr.”, “Mrs.” or “Ms.”) and position of the person (“Director” this or that company, “Mayor” this or that city, etc. )
– On the second line, put the title you have (“Dr.”, “Lic.” “Ing.”, etc. – do not have it, or know, “Don” or “Mrs.”) and then the full name .
– After leaving a blank line and type handshake.
How to write a formal complaint
To write a complaint, be sure to start getting to the point : from the first line, always with respect, describes why you are communicating, and specifically details what the grievance that you are raising, such as “I communicate you to request a full refund of my payment for the defective product purchased at your local, which I have been denied by one of his subordinates without valid justification.”
In the following items (4-5, no more) detailing the events of the event. In our example grievance, explains what the artifact, which is the default, the date and time of purchase, the name of the employee who refused reimbursement, and why you denied it. Then it indicates why you think it is fair and meritorious reintegrate you money, or why your claim.
Always remember to keep the respect and coldness. If you go to make a formal complaint forget the anger, strong emotions, insults and whims. But if you write the letter positively, clear, concise and honest, you also have a better chance of being well received, interpreted and your request will be considered, and not dismissed as the complaint from a consumer who is doing a tantrum.
Always say goodbye with consideration and willingness, and sign your full name and were appropriate for the situation other data such as the number of your identity card, social security, your city of residence, the number of your membership card the entity to which you go, or whatever appropriate.
On the Internet you can find many models to make formal complaints. You just look at your browser by placing, for example, “models for writing grievances” and have a host of references to consult. Even most associations of citizens on their websites provide standardized models for different types of formal correspondence, including many different models to write a formal complaint in an appropriate manner.
With regard to language, stick to one you feel comfortable. Do not try to use “big” words or sophisticated just to give an elegant look to your letter, as you could make it lose its meaning. Use common words, which you are familiar, maintaining respect and good treatment, so that your grievance is better received and understood in its entirety.